Shipment & Returns

All orders are shipped from The Netherlands. Beforehand, we can’t provide you with the information of how long your shipments will take to be delivered to your doorstep. This is different with every country. When we send out your order, you will automatically receive an email from us with your track and trace code. 
Holidays or busy periods like Christmas, Mother's Day, Valentine's Day or unforeseen circumstances may cause your package to be delayed.

Your order will be packed when your payment is received en will be shipped out with the next batch. We try to ship your order within 2 business days.

Potential custom fees are for the customer. 

Return policy:
Is the product not what you expected? Then you will receive your purchase amount back.
When we receive your product back, and we’ve checked it, we will process the return and pay you the purchase amount back within 10 business days.
You can only send the product back if:

  1. They are in the original package
  2. The order is received no longer than 14 days ago
  3. There is no damage done

Shipments inside the EU will be fully covered.

The return costs from shipments outside the EU will not be covered.

Trade: Unfortunately, we can’t trade your product for another one. If you want to have another product, send your current product back to us by following the above return steps and order the other product in our webshop.

Do you have any further questions about shipping or our return policy? Please contact

Wat zijn houdbare bloemen

Long-life, also called preserved flowers, are real flowers that have been treated with a special preservation process to maintain their natural appearance and freshness, even long after they have been harvested. This process helps protect the flowers from wilting and decay, giving them a longer life.

There are several methods of preserving flowers, but a common technique is to replace the natural sap and moisture in the flower with a preserving liquid, such as glycerin. Glycerine is also used in food, such as sweets, pastries and margarine. This preserves the structure of the flower and keeps it flexible and lively.

The result is a flower that looks and feels like a fresh flower, but can be stored for long periods without water or special care.

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